{"id":146357,"date":"2025-08-19T21:28:26","date_gmt":"2025-08-19T19:28:26","guid":{"rendered":"https:\/\/www.bachor.cz\/faq\/"},"modified":"2026-06-07T09:01:52","modified_gmt":"2026-06-07T07:01:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/bachor.cz\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column column_width_percent=”100″ gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ uncode_shortcode_id=”106161″][vc_custom_heading text_color=”color-jevc” heading_semantic=”h1″ text_size=”fontsize-338686″ text_weight=”900″ text_space=”fontspace-781688″ uncode_shortcode_id=”207564″ text_color_type=”uncode-palette”]FAQ[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”162971″]Do you have a question? Here you will find answers to the most common ones.
\nIf you are interested in anything else, feel free towrite to us<\/a> – we will be happy to help you.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”146492″ text_color_type=”uncode-palette”]1. What is the delivery time?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”771234″]We have limited editions, beanies and caps in stock and usually ship the same day you order or the next business day. Some t-shirts and all sweatshirts are made to order, so their delivery time is approximately 14 days.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”165703″ text_color_type=”uncode-palette”]2. How much does shipping cost?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”135524″]Shipping throughout the Czech Republic is free. We primarily ship via Z\u00e1silkovna.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”107570″ text_color_type=”uncode-palette”]3. Is personal pickup possible?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”495791″]Yes, we offer personal pickup in Prague, Vinohrady. Just write it in the notes when ordering.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”114946″ text_color_type=”uncode-palette”]4. What if the product doesn’t fit me?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”106335″]If the product does not fit you, you can withdraw from the purchase contract within 14 days of receiving the goods or request an exchange for a different size.<\/p>\n

To return the goods, simply use the online form on the Returns page<\/a>. After sending, we will send you a confirmation and instructions on how to proceed.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”691872″ text_color_type=”uncode-palette”]5. What are the payment options?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”298621″]You can conveniently make payment online by card via the ComGate payment gateway, or by traditional bank transfer to our account.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”876403″ text_color_type=”uncode-palette”]6. How do I choose the right size?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”229448″]
\nAll products are unisex. For easier selection, we recommend that you consult the size chart for the product.
\n[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”701841″ text_color_type=”uncode-palette”]7. How to care for BACH\u00ae clothing?
\n[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”159599″]We recommend washing T-shirts and sweatshirts inside out at 30\u00b0C, not drying in the dryer, and ironing away from the print. This will help them stay looking like new for longer.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”100049″ text_color_type=”uncode-palette”]8. Do you also ship abroad?
\n[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”325091″]At the moment we primarily deliver within the Czech Republic, but we can also ship abroad. Just write to us.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-jevc” heading_semantic=”p” text_size=”h3″ text_weight=”800″ text_space=”fontspace-781688″ uncode_shortcode_id=”808112″ text_color_type=”uncode-palette”]9. How can I return the goods?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”158685″]To return goods or withdraw from the purchase contract, please use the online form on the Returns page<\/a>. After sending it, we will send you an email confirmation and information on how to return the shipment.[\/vc_column_text][vc_empty_space empty_h=”3″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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